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RETURN POLICY
1. For FOB quotation customers, B2BORDER would like to offer return or exchange in 3 days receiving the goods, but only for quality defects as the products are ordered by customers. Buyer shall send the report and proofs within 72 hours receiving the goods, and B2BORDER can reimburse the buyer from the supplier’s security deposit, not exceeding that.
2. For Group Order customers, B2BORDER would like to offer return or exchange in 3 days receiving the goods, but only for quality defects as the products are ordered by customers.
3. As the products are ordered by buyer, all the payments are non-refundable before receiving the goods or the customer afford the loss of B2BORDER which based on case by case.